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New
system combines speech recognition and voice generation, allowing organizations
to process and use Arabic voice at scale
Abu Dhabi, UAE. April 2026: As the UAE accelerates its investment in artificial intelligence
and digital services, Abu Dhabi based CNTXT AI has expanded Munsit into a
unified Arabic voice AI platform, combining speech recognition and voice
generation in a single system designed for real-world use across government,
finance, and digital platforms.
The update comes at a time when voice is becoming an increasingly
important interface for artificial intelligence globally, while demand for
Arabic language solutions continues to grow across the region. From customer
support and digital banking to government services and media, organizations are
handling rising volumes of spoken interactions but have had limited tools to
process them accurately.
CNTXT AI says Munsit was built to address that gap.
“We are done being spectators in the AI race. Arabic has been an
afterthought in global AI for too long,” said Mohammad Abu Sheikh, Founder and
CEO of CNTXT AI. “Munsit is proof that when you build for the language from day
one, you don’t just compete, you lead. This is the world’s most accurate Arabic
voice AI, built here, for our region, and designed to power what comes next.”
Originally launched as a speech-to-text model, Munsit has now
evolved into a full voice engine. The latest version combines CNTXT’s patented
speech recognition technology with its new Faseeh text-to-speech model,
allowing systems not only to understand Arabic speech but also generate it
naturally across more than 25 dialects.
This creates a closed loop system where audio can be captured,
transcribed, analysed, and converted back into natural spoken Arabic within the
same workflow.
The platform is available through API, web workspace, and mobile
app, and can be deployed on cloud, private infrastructure, or fully on premise,
allowing organizations to maintain control over sensitive data.
Early adoption has been strong. CNTXT AI says Munsit has already
processed more than 86 million Arabic words and over one million minutes of
audio, with more than 250 government and enterprise organizations using the
system. Its mobile application has also reached over 150,000 users within two
months.
The company says this level of usage reflects a broader shift in
how AI is being applied across the region.
As ecommerce, digital banking, and online services expand in the
UAE and wider Middle East, the volume of voice interactions has increased
significantly. Until recently, much of that data remained difficult to analyse
due to limitations in Arabic speech recognition, particularly across dialects.
Munsit allows organizations to work with that data more
effectively.
A call center can analyse all customer interactions instead of
reviewing small samples. Financial institutions can use voice data for
compliance and quality control at scale. Government entities can transcribe and
search meetings and citizen interactions in the dialect they were spoken, while
keeping data within their own infrastructure.
For developers, the platform provides a way to integrate Arabic
voice capabilities directly into applications without building models from
scratch, reducing both cost and time to market.
The launch also reflects the UAE’s broader focus on building local
AI capabilities. While global technology companies continue to dominate the
underlying model layer, regional players are increasingly developing systems
tailored to local languages and operational needs.
CNTXT AI says its goal is to position Munsit as part of that
ecosystem.
“Arabic has been underserved in AI for a long time,” Abu Sheikh
said. “If the region wants to build serious technology, it needs systems that
understand its language properly. That’s what we’re building.”
The new version of Munsit is now available via app.munsit.com.
About CNTXT AI
About CNTXT AI is a UAE-based data and AI company that helps organizations
prepare, build, deploy, and scale sovereign AI solutions while maintaining full
data control. Its services include high-quality training data through labeling
and annotation for AI labs, enterprise data teams, and robotics applications,
combining automation with human expertise. It also develops custom AI solutions
that integrate with existing infrastructure while keeping data fully sovereign.
Its proprietary products include Munsit, a leading Arabic voice AI platform,
and TestAI, a suite for assessing AI performance and reliability before AI
rollout. From raw data to production ready AI, CNTXT AI is the single partner
that helps organizations adopt AI faster without compromising compliance,
sovereignty, or real world performance. For more information, visit cntxt.tech.